Accident Assistance
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Failure to stop at the scene of the accident could result in demerit points or criminal prosecution.
Call An Ambulance
Call for an ambulance if anyone is seriously injured.Ensuring the safety of everyone involved should be the first priority.
Ensure Safety
Do not stand in between two vehicles, or in front or behind a vehicle to inspect damage. When the area is safe, move vehicles and passengers away from traffic, unless someone is injured or you suspect a drunk driver.To alert other drivers, use hazard lights, cones, warning triangles or flares.
Report It To The Police
  • If the total damage to all vehicles and property appears to be more than $2,000, file a Collision Report Form. Failure to do so could result in demerit points or a fine.
  • If anyone is injured.
  • If any of the vehicles are not driveable.
  • If any driver does not have a driver’s licence, or proof of insurance.
Exchange Information
Take pictures and collect information from the other driver and any witnesses if possible. As a helpful guide, use the Collision Worksheet here.
More copies can be found at:
The compensation provided by your insurance company
may be limited by the following
  • Voluntarily assuming liability;
  • Promising to pay for damages;
  • Accepting money at the scene; and
  • Agreeing to forget about the accident.
Vehicle Repair
  • You have the right to have your vehicle’s damage estimated and repaired at the repair facility of your choice. When you select the repair facility, the responsibility for a satisfactory repair job rests with you, not the insurer.
  • Your insurance company may recommend, but not require that your car be repaired at a specific shop.
  • In some cases, your insurer may, exercise its right to repair your vehicle by giving you formal notice. In such a case, your insurer may have the vehicle repaired where it chooses, but must restore the damaged vehicle to its condition prior to the collision.
  • In case of disagreement with your insurer over your vehicle’s repair, a formal dispute resolution process is available to you.
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4507 – 55 Avenue
Edmonton, Alberta
Canada, T6B 3S8
Telephone: (780) 438-2879
Fax: (780) 435-2875
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